With the healthcare environment ever changing and under increasing demand, there is now more than ever, an increased need to improve integration and unite all aspects of primary, community and hospital healthcare to bring about systematic improvements. The Improving Healthcare International Convention aims to be Australia’s largest quality improvement event, hosted by the Improvement Foundation, a leading provider of quality improvement programs in Australia, including the Australian Primary Care Collaborative (APCC) program.
Hosted in Melbourne from 16-18 November 2015, the Improving Healthcare International Convention will consist of one day of masterclasses and workshops, and two days of keynote and concurrent presentations.
Improvements, innovations and practical solutions will be showcased at the Convention from international and national experts, innovators and leaders that have been carefully selected by a reputable and diverse team of advisors involved in the Convention Advisory and Program Review Committees.
Global Director of Healthcare Transformation, IBM Corporation, New York, US
Paul Grundy, known as the “godfather” of the Patient centered Medical home movement, is IBM Corporation’s global director of healthcare transformation. In this role, he develops and executes strategies that support IBM’s transformation initiatives in the healthcare industry. He is also an adjunct professor at the University of Utah Department of Family and Preventive Medicine. Paul won the NCQA national quality award for 2012 and the American Collage of Occupational Environmental Medicine 2013 Sappington Memorial Award.
He is presently a Member of the National Academy of Science’s Institute of Medicine and the IBM Industry Academy. Dr Grundy serves as a director of the ACGME the body responsible for accrediting graduate medical training programs, member national advisory board of the National Center for Interprofessional Practice & Education, Mayo Clinic Center for Connected Care and the Medical Education Futures Study. Paul is the President of the Patient-Centered Primary Care Collaborative, a coalition he led IBM in creating in early 2006. The collaborative is dedicated to advancing a new primary-care model, called the patient-centred medical home, as a means of fundamentally reforming healthcare delivery. Today, the collaborative represents employers of some 50 million people across the US; physician groups representing more than 330,000 medical doctors; leading consumer groups; and, the top seven US health-benefits companies.
Dr. Grundy is a retired senior diplomat with the rank of Minister Consular U.S. State Department and was a Medical Director for the International SOS and Adventist Health. Dr. Grundy is also known for his work on AIDS education in Africa. Dr. Grundy has received several work related awards which include three U.S. Department of State Superior Honor Awards, four Department of State Meritorious Service awards, the Defense Superior Service Award, and the Defense Meritorious Service medal.
Co-Director, The Dartmouth Institute Microsystem Academy, New Hampshire, US
Marjorie M. Godfrey, PhD, MS, BSN, FAAN is Founder and Co-Director of The Dartmouth Institute Microsystem Academy and Instructor for The Dartmouth Institute for Health Policy and Clinical Practice, Geisel School of Medicine at Dartmouth, Lebanon, New Hampshire, USA. Dr. Godfrey is a national and international leader of designing and implementing improvement strategies targeting the place where patients, families and care teams meet-the clinical microsystem. She leads as Institute for Healthcare Improvement faculty, Improvement Advisor with the Cystic Fibrosis Foundation, USA, Cystic Fibrosis Canada and has collaborated extensively with the Veteran’s Administration Health System to improve front line care through adaptation of clinical microsystem applied theory.
Dr. Godfrey is currently serving on three national expert panel appointments including the McColl University/Robert Wood Johnson Foundation, American Association of Colleges of Nursing and The National Institutes of Health, National Cancer Institute. Her primary interest is engaging interprofessional health care professionals in learning about and improving local health care delivery systems with a focus on patients, professionals, processes and outcomes. Dr. Godfrey’s doctoral thesis focused on leadership and the phenomena of coaching interprofessional teams in health care improvement.
Dr. Godfrey has worked with health systems in the United States, Sweden, Canada, Norway, France, Kosovo, Tunisia, Chile, Ireland and the United Kingdom. She collaborates with senior leaders in Qulturum, The Jönköping Academy, and Jönköping County in Jönköping, Sweden, to support innovation and transformation of their health care system using clinical microsystem processes and frameworks. Dr. Godfrey has an apointment as an affiliated researcher at Jönköping University in the Jönköping Academy and co-leads the International Clinical Microsystem Network based in Sweden. Dr. Godfrey is co-author of the best selling textbooks, Quality by Design, 2007 and Value By Design 2011(Jossey-Bass) and the lead author and architect of the Clinical Microsystems “A Path to Healthcare Excellence” series and the Clinical Microsystem website, www.clinicalmicrosystem.org
Chair and Patron, Poche Centres Network and National Coordinator Tackling Indigenous Smoking, Professor
Prof Calma is an Aboriginal elder from the Kungarakan tribal group and a member of the Iwaidja tribal group whose traditional lands are south west of Darwin and on the Coburg Peninsula in the Northern Territory of Australia, respectively. He has been involved in Indigenous affairs at a local, community, state, national and international level and worked in the public sector for 40 years and is currently on a number of boards and committees focusing on rural and remote Australia, health, education, justice reinvestment, research, reconciliation and economic development.
These include the Australian Indigenous Leadership Centre; Australian Literacy and Numeracy Foundation; Poche Centres for Indigenous Health Network; The Charles Perkins Trust; Ninti-One Ltd and Cooperative Research Centre for Remote Economic Participation; Aboriginal and Torres Strait Islander Mental Health and Suicide Prevention Advisory Group; NSW Justice Reinvestment for Aboriginal Young People Campaign; National Aboriginal and Torres Strait Islander Leadership in Mental Health, and Constitutional Recognition of Indigenous Peoples (RECOGNISE).
Prof Calma is Co-Chair of Reconciliation Australia and was appointed National Coordinator, Tackling Indigenous Smoking in March 2010 to lead the fight against tobacco use in Aboriginal and Torres Strait Islander communities.
Prof Calma was Aboriginal and Torres Strait Islander Social Justice Commissioner at the Australian Human Rights Commission from 2004 to 2010 and served as Race Discrimination Commissioner from 2004 until 2009.
Through his 2005 Social Justice Report, Prof Calma called for the life expectancy gap between Indigenous and non-Indigenous people to be closed within a generation and advocated embedding a social determinants philosophy into public policy around health, education and employment in order to address Indigenous inequality gaps. This spearheaded the Close the Gap for Indigenous Health Equality Campaign.
Prof Calma chaired the Close the Gap Steering Committee for Indigenous Health Equality since its inception in March 2006 and retired as Co-Chair of the Steering Committee in 2010.
In addition to the Close the Gap Campaign, he has been instrumental in establishment of the National Congress of Australia’s First Peoples, development of the inaugural National Aboriginal and Torres Strait Islander Suicide Prevention Strategy, and promotion of Justice Reinvestment.
In 2007 Prof Calma was named by Bulletin Magazine as the Most Influential Indigenous Person in Australia and in 2008 he was named GQ Magazine’s 2008 Man of Inspiration. He was also named by Australian Doctor Magazine (2010) as one of the 50 Most Influential People in medicine in Australia.
On 1 January 2014 Prof Calma became the 6th Chancellor of the University of Canberra and the first Indigenous male Chancellor of an Australian university.
Prof Calma was appointed a Professor at the University of Sydney Medical School in March 2015 to perform the role of Chair and Patron of the Poche Centres for Indigenous Health Network.
Awards and Recognitions
Honorary Doctor of Letters, Charles Darwin University in recognition of decades of public service, particularly in relation to his work in Indigenous communities.
Honorary Doctor of Science,Curtin University in recognition of his work, advocacy and leadership in Indigenous health reform and Indigenous affairs.
Order of Australia; Officer of the General Division (AO) for distinguished service to the Indigenous community as an advocate for human rights and social justice, through contributions to government policy and reform, and to cross cultural understanding.
2013 ACT Australian of the Year in recognition of his work as an inspirational advocate for human rights and social justice having dedicated his life to improving the lives of Indigenous Australians.
Honorary Doctor of the University, Flinders University in recognition of his work, advocacy and leadership in Indigenous health reform.
Indigenous Allied Health Australia Lifetime Achievement Award in recognition of his lifelong dedication to improving the lives of Indigenous Australians.
Chairman of AMP Limited, CSIRO and Global Poverty Project Australia.
Simon McKeon was awarded the 2011 Australian of the Year. He retired from Macquarie Group in early 2014 after a 30 year career culminating in his position as Executive Chairman (Melbourne Office). He is currently retained by Macquarie as a consultant.
Simon is also a Director of Red Dust Role Models, a member of the Big Issue Advisory Board and is an Australia Day Ambassador for the Victorian Government.
He previously served as Founding President of the Federal Government’s Australian Takeovers Panel, as well as its Point Nepean Community Trust.
He also served as Founding Chairman of MS Research Australia and Business for Millennium Development. He was also Chairman of the Federal Government’s Panel which in 2013 completed a Strategic Review of Health and Medical Research.
Simon is the helmsman of Macquarie Innovation which in March 2009 became the first sailboat in the world to sustain more than 50 knots and in so doing, peaked at a speed of 100 kmh (54 knots). He is also a Founding Patron of the Australian Olympic Sailing Team which won 3 gold and a silver medal (and was the leading sailing nation) at the 2012 London Olympics.
General Manager, Worldwide Health, Microsoft Corp. Seattle, US
Neil Jordan is the General Manager of Health for Microsoft Worldwide Public Sector. In this role, Jordan acts as chief strategist for the organization’s Health industry initiatives worldwide, including defining and articulating the Microsoft vision for the future of Healthcare, and how Microsoft products, technologies and partner solutions will make it a reality.
Blending a deep background in healthcare-focused technology, Jordan leads Microsoft’s collaboration with an ecosystem of partners around the world to provide solutions that meet the specific needs of customers working to deliver better health outcomes for more people. Since the establishment of the global team, he has driven consistent growth of this multi-billion dollar business.
Before assuming his current role, Jordan was the head of Healthcare at Microsoft UK where he was responsible for managing strategic operations and senior customer and partner relationships. He led the NHS National Programme for IT, the largest ever civil IT procurement and the largest application delivery in Microsoft’s history, including managing close engagement with the UK government.
Jordan joined Microsoft in 2000 as a telecommunications solutions sales manager where he was responsible for market entry into the areas of mobility, hosting and web services solutions in the UK. Prior to joining Microsoft, Jordan worked at IBM Software Group UK for eight years where he was the EMEA strategic alliances manager, leading contract development for the IBM and Lotus software channel organization.
Jordan began his career in technology in 1992 working for Lotus in the business communications and partner sales space.
Professor in the Department of Surgery and the Center for Healthcare Studies, Northwestern University, Chicago, USA
Dr Julie K Johnson, MSPH, PhD is a Professor in the Department of Surgery and the Center for Healthcare Studies at Northwestern University in Chicago, USA. Her career interests involve building a series of collaborative relationships to improve the quality and safety of health care through teaching, research, and clinical improvement. As a teacher, Dr. Johnson has a special interest in developing and using serious games as a way to engage learners around important concepts related to understanding and improving the quality and safety of healthcare. Professor Johnson is also a Associate Editor of BMJ Quality and Safety.
Gold Walkley award-winning journalist, Former WHO Consultant, Host, The Health Report, ABC Radio National, TV writer and presenter
Dr Norman Swan hosts The Health Report on the Australian Broadcasting Corporation’s Radio National, and Tonic on ABC News24 Television. The Health Report is the world’s longest running health program in the English-speaking world and Norman has won many awards for his work including Australia’s top prize for journalism, the Gold Walkley.
He trained in medicine in Scotland and paediatrics in London and Sydney before joining the ABC and has hosted many other programs on radio and television. He has also been the medical host on Channel Ten’s Biggest Loser for the past six seasons.
Norman created, wrote and narrated Invisible Enemies, a four-part series on disease and civilisation for Channel 4 UK and broadcast in 27 countries. He has consulted to the World Health Organisation and co-chaired a global meeting of health ministers in Bamako West Africa focused on evidence based policy and priorities in health research.
Norman is also the co-founder of Tonic Health Media, a unique health channel aimed at activating patients at the point of care. He edits the CHOICE Health Reader and is on the Board of the Australian Research Alliance for Children and Youth.
Internationally Recognised Quality Management Consultant, Atlanta, US
Paul Plsek is an internationally recognized consultant and senior advisor to health systems on the topics of innovation, leadership and large-scale change in complex systems. A systems engineer, former director of corporate quality planning at AT&T, and the developer of the concept of DirectedCreativity™, his work can be described as “helping organizations think better.” In 1985, Paul started his own consulting practice, specializing in managing for innovation and quality. Industrial clients have included: AT&T, Hewlett Packard, Mars, Shell (England), and Intuit (software). In the late 1980’s, his primary focus shifted to working with health care organizations. He was a founding Senior Fellow at the Institute for Healthcare Improvement (IHI)
Paul was a pioneer in bringing methods for creative thinking and innovation to health care providers. His 1997 book Creativity, Innovation and Quality (ASQ Quality Press) described how practical methods from the research on creativity could be used to enhance quality improvement thinking. His 1999 article in the Annals of Internal Medicine describing early efforts in stimulating innovative thinking in a multi-specialty provider and hospital system in Minneapolis remains the only paper ever published in a major medical journal on the use of creativity tools for redesigning care delivery. In 2004, Paul was appointed as the Mark Hutcheson Chair for Innovation at the Virginia Mason Medical Center (Seattle), an award-winning health care provider known for its leading position in transforming American health care. His 2013 book Accelerating Health Care Transformation with Lean and Innovation: The Virginia Mason Experience, for which he was awarded the Shingo Prize, describes a decade of joint work. He advises on innovation and organizational change at the MedStar Health Institute for Innovation and has served for eight years as a senior advisor and program developer in the UK’s NHS Institute for Innovation and Improvement, where his work informs thousands of health care providers across England. He has trained dozens of internal innovation team leaders in the US and UK and is the co-author of four additional NHS Institute publications on health care innovation. Paul is one of the founding members of the advisory board for AHRQ’s Health Care Innovation Exchange.
Director of Research, Karolinska Institute Academic Medical Centre, Stockholm, Sweden
Implementation and resources are the keys to improvement is what John says he has learned from his 35 years as a healthcare clinician, improver and researcher. He is director of research at the Karolinska Institute Academic Medical Centre LIME/MMC unit in Sweden, and Professor of Health Implementation Improvement and Evaluation. John’s work is based on the belief that organisation and management can bring out the best as well as the worst in people, and that the right implementation and organisation design is critical for effective healthcare. Much of his work uses different social sciences to explain and predict events and processes in health care and clinical practice. He was awarded the 2014 Avedis Donabedian International Quality Award for his work on quality economics.
John is a Norwegian-Brit with expertise in the fields of health service quality, health management, organisation, evaluation, inter-professional cooperation and health reforms. Formally professor of health management and policy at the Nordic School of Public Health and Bergen University Medical Scholl, he has undertaken health evaluation and development projects in a number of African countries, Yemen, Indonesia, Thailand, Mexico, New Zealand, Australia, Japan, Sweden, Norway, Finland, Iceland, the Baltic countries and the USA.
Translations of some of his 300 peer reviewed scientific papers and books have been made into nine languages. Six books have won publications awards, including twice winner of the European Health Management Association Award and the Baxter health publication of the year prize for “Action Evaluation” (2002) and “Health Service Quality” (1992). He is currently an editorial board member of eight scientific health journals, a board member of the Joint Commission Resources/International, and advisor to a number of research funding councils and reviewer for the USA patient-centred outcomes research institute (PCORI).
His latest 2014 book is titled ‘Evaluating improvement and implementation for health’.
November 16, 1:30 pm
November 17, 10:15 am
This Convention brings together global leaders that are changing the world of healthcare.
Discover how to implement innovative, cutting edge, practical solutions that will help you to:
Connect the elements of healthcare to facilitate better communication.
Increase efficiency across health providers.
Embed quality improvement methods and leadership in your organisation.
Successfully inspire, implement and measure change.
Engage patients as part of the healthcare team to improve health outcomes and quality of life.
Utilise the latest technologies streamlining service delivery and changing the way healthcare is delivered.
Join us for three days of inspirational discussions as world class quality improvement experts and innovative frontline health professionals come together to share their expertise.
Other sponsorship packages are available, including opportunities to sponsor:
Morning Tea, Lunch and Afternoon Tea
Branded marketing collateral for inclusion in delegate satchels
Tailored to meet your needs
If none of the sponsorship opportunities suit your needs, you can contact us to discuss a specific package tailored to your company’s individual need. Talk to us about a package that meets your requirements. Email firstname.lastname@example.org or phone Sarah Wrzeszczynski on + 61 8 8422 7466.
Standard booth 3m x 3m | Double booth 3m x 6m | Triple booth 3m x 9m
Standard booth 3m x 3m – $4,500
Double booth 3m x 6m – $8,000
Triple booth 3m x 9m – $11,500
The Exhibition is an integral part of the Convention and provides a great opportunity for delegates to see your products and services firsthand. All meal breaks and the Welcome Reception will be held in the exhibition giving you plenty of time to engage. The exhibitor package includes:
Two complimentary exhibitor registrations including, including official Welcome Reception
Sponsor logo, organisation details and hyperlink on the Convention website
Recognition as an Exhibitor in the Convention Program
Custom booths, please contact us for further details
Exhibition Activity – Passport Competition**
To provide an additional incentive for delegates to visit each exhibition booth, all exhibitors will be listed in the passport exhibitor competition. During the Convention, delegates will receive a passport card and will be encouraged to visit all exhibitor booths to receive a stamp on their passport card. Once all stamps have been collected, delegates will go in the draw to win a competition prize. Sponsors are welcome to donate a prize for the competition.
**Minimum of 10 exhibitors required for the competition to proceed.
The Improving Healthcare International Convention offers your organisation the opportunity to enhance and promote your brand in front of international and national healthcare professionals, quality improvement experts, and key decision and policy makers. Sponsorship and exhibition packages have been carefully designed to provide value through the opportunity to:
Build relationships of influence with key people in the healthcare sector
Generate brand awareness and sales leads qualified by meaningful conversation
Deepen your understanding of the healthcare sector and how best to engage with it
Engage with high profile international and national speakers
Connect with potential partners and commercial allies
Promote and showcase your products and services to healthcare decision makers
Melbourne, the capital of Victoria, known as Australia’s Garden State, is situated on the picturesque tree-lined banks of the Yarra River. It is a thriving cosmopolitan city with a unique balance of graceful old and new architecture surrounded by parks and gardens. Melbourne has a wealth of culture, is Australia’s leader in theatre, sport and fashion, and has some of the finest restaurants in the country.
Conveniently located beneath the hotel and accessible via Lorne Street, the car park has 400 parking bays for your convenience. At the time of writing the rate is $18.00 per vehicle per exit. However, please note parking rates are subject to change without notification.
Trams travel down St Kilda Rd (numbers 3, 5, 6, 16, 64 and 67). Tram stop 27 is the closest to Pullman Melbourne Albert Park and is a short walk down Lorne Street to the hotel. The closest train stations to the hotel are Prahran and Flinders Street. For further information on public transport, please log on to www.victrip.com.au
Centrally located on Queens Road overlooking Albert Park Lake, just minutes from vibrant Chapel Street and St Kilda entertainment, restaurant and shopping precincts, Melbourne’s bustling CBD and the city’s best attractions, Pullman & Mercure Melbourne Albert Park is perfectly placed for discovering Melbourne’s rich restaurant, shopping & cultural scene. This upscale hotel situated opposite serene Albert Park Lake offers visitors a lavish space to rejuvenate and explore the city of Melbourne. The hotel is located 7 minutes from Melbourne’s CBD and 35 minutes from Melbourne International Airport.